web777 Privacy Policy —
Your Data, Our Responsibility

This Privacy Policy applies to all personal data processed by web777 in connection with the operation of the gaming platform accessible at web777.games. It covers data collected from players in Pakistan who register an account, make a deposit in PKR, place wagers, access customer support, or otherwise interact with the web777 Platform in any capacity.

By creating a web777 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform and contact our support team to arrange account closure.

web777 collects the following categories of personal data, depending on how you interact with the Platform:

Identity & Registration Data

Financial Data

Gameplay & Behavioural Data

Technical & Device Data

web777 collects personal data through the following channels:

• Directly from you during account registration, identity verification, deposit and withdrawal requests, support interactions, and when you update your account profile.
• Automatically through cookies, log files, and similar tracking technologies as you navigate and interact with the web777 Platform. See Section 6 for full details on cookies.
• From payment providers such as Easypaisa, JazzCash, and HBL, who confirm the status and details of your PKR transactions to web777's payment processing system.
• From identity verification services that web777 may use to confirm the authenticity of documents you submit during KYC verification.
• From fraud prevention and anti-money laundering (AML) databases where web777 is legally obligated to screen against relevant watchlists.

web777 processes your personal data for the following purposes, each of which has a specific legal basis:

• Account operation and service delivery: To create and manage your web777 account, process PKR deposits and withdrawals, and deliver the gaming services you have requested. Legal basis: performance of contract.
• Identity verification and KYC compliance: To confirm that you are 18 or over and to meet applicable anti-money laundering obligations. Legal basis: legal obligation.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and misuse of the Platform. Legal basis: legitimate interest.
• Responsible gaming monitoring: To identify patterns of gameplay that may indicate problem gambling and to apply appropriate safeguards. Legal basis: legitimate interest and legal obligation.
• Customer support: To respond to your enquiries, resolve disputes, and manage complaints efficiently. Legal basis: performance of contract and legitimate interest.
• Platform improvement: To analyse aggregated, anonymised behavioural data in order to improve game selection, interface design, and overall platform performance for Pakistani players. Legal basis: legitimate interest.
• Marketing and promotions: Where you have given explicit consent, to send you information about web777 promotions, new game launches, and relevant offers. You may withdraw this consent at any time through your account settings.

web777 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: Easypaisa, JazzCash, HBL, and other payment service providers receive the data necessary to process your PKR transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
• Identity verification providers: Third-party KYC services receive identity document data solely for the purpose of verifying your identity during account registration or withdrawal requests.
• Game software providers: Licensed game studios whose titles appear on the web777 Platform may receive anonymised gameplay data necessary for game functionality and fairness auditing. They do not receive your identity or financial data.
• Legal and regulatory authorities: web777 may disclose your data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Fraud prevention networks: In the event of suspected fraud or AML concerns, relevant data may be shared with industry fraud prevention databases to protect all players on the Platform.

In all cases where data is shared with third parties, web777 applies contractual safeguards to require those third parties to process your data lawfully and securely.

web777 uses cookies and similar technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for core Platform functionality including login sessions, account security, and language preference. These cannot be disabled.
• Functional cookies: Remember your preferences such as game display settings and notification choices to improve your experience on return visits.
• Analytical cookies: Collect anonymised data about how pages are accessed and which features are used. This information is used to improve the Platform for players in Pakistan.
• Session cookies: Temporary cookies that expire when you close your browser, used to maintain your active web777 session.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the web777 Platform. web777 does not use third-party advertising cookies or retargeting pixels.

web777 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any applicable legal, accounting, or regulatory requirements.

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in line with standard financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction in PKR, as required by applicable financial regulations.
• Support interaction records: Retained for three (3) years following the resolution of the support interaction.
• Marketing consent records: Retained for as long as your consent remains valid, plus a reasonable period thereafter to demonstrate compliance.

Data that is no longer required for any active purpose is securely deleted or anonymised in accordance with web777's data disposal procedures.

web777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the web777 Platform.
• AES-256 encryption for personal and financial data stored on web777 servers.
• Role-based access controls ensuring that only authorised web777 personnel can access player data, and only to the extent required for their job function.
• Regular security audits and penetration testing of the Platform infrastructure.
• Multi-factor authentication requirements for administrative access to data systems.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. web777 cannot guarantee absolute security but commits to responding promptly to any identified breach in accordance with applicable data breach notification requirements.

As a web777 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team at [email protected]:

web777 is strictly for adults aged 18 and over. web777 does not knowingly collect or process personal data from individuals under the age of 18. Our registration process includes age verification steps, and we reserve the right to request documentary proof of age — including a copy of a Pakistani CNIC — at any point.

If web777 discovers or is notified that a minor has provided personal data through the Platform, we will immediately suspend the relevant account, delete the personal data collected, and void any financial transactions associated with that account.

If you believe that a minor has registered on web777, please contact our support team immediately at [email protected] so that we can take prompt action.

The operation of the web777 Platform may involve transferring your personal data to servers or service providers located outside Pakistan. Where such transfers occur, web777 ensures that appropriate safeguards are in place to maintain equivalent levels of data protection, including contractual data protection clauses and, where applicable, adequacy assessments of the receiving jurisdiction.

Game software providers and certain technical infrastructure partners may process anonymised gameplay data on servers outside Pakistan. No identity or financial data is transferred internationally without adequate protections in place.

web777 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this document and, where the changes are significant, notify active players via their registered mobile number.

Your continued use of the web777 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how web777 handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data web777 holds about you, please contact us through the following channels:

• Live Chat: Available 24/7 from within the web777 Platform after logging in to your account. This is the fastest channel for urgent privacy matters.
• Email: [email protected] — please include "Privacy Request" in your subject line. We aim to respond within two business days.

web777's support team is English-speaking and available around the clock to assist players across Pakistan. All privacy-related requests are handled confidentially and with the seriousness they deserve.